1.     Introduction

At Beweeg Kerk we are committed to maintaining the security and integrity of our application. There is no such thing as ‘perfect security’. We have to create a balance between increased levels of security and making the application available to you.

2.     Our security responsibilities

We will ensure that:

•              We host our application in a secure server environment that uses a firewall, antivirus and other advanced security measures to prevent interference or access from outside intruders.

•              The information you give to us that is stored on or passes through our systems is protected. We use encryption to protect the personal information you give us where it is appropriate.

•              The links from our systems to third party systems are secure. We use TLS to ensure an encrypted channel for network communication.

•              We perform regular backups of data to ensure it can be recovered in the case of a disaster.

•              We store data securely within the application’s hosted storage and minimal information within the application’s internal storage.

•              We log all access to our system. If any unauthorised behaviour should occur, this will assist us in identifying and resolving the issue.

We are responsible for hosting our application securely, protecting your information you give us, securing our links, backing-up our data, storing data securely, and logging access.

3.     Our security disclaimers and responsibilities

While we take every reasonable measure to ensure the protection of your data and app security, you understand and agree to the following:

•              Security policy. We implement a comprehensive security policy designed to safeguard your data, prevent unauthorised access, and protect against security breaches. This policy includes measures such as data encryption, access controls, and regular security audits.

•              User responsibility. You are responsible for maintaining the confidentiality of your account information and any credentials you use to access the application. Please do not share your login credentials with others.

•              Limitation of liability. We cannot guarantee that the application will be entirely free from security vulnerabilities or unauthorised access. You acknowledge that your use of the application is at your own risk.

•              Assist you where possible. If you experience a problem or loss that is caused by: (i) information you provided to us; (ii) your mobile device being compromised in some way; (iii) or by something beyond our control.  We cannot take responsibility for causing the problem. We will, however, do our best to help you if we can.

•              Third-party links. The application may contain links to third-party websites or services. Please be aware that these operate independently and have their own privacy and security practices. We are not responsible for the content or security of these external sites.

•              Force majeure. To the extent allowed by law, we will not be held liable for any security breaches or unauthorised access resulting from events beyond our reasonable control, including acts of nature, hacking, or cyberattacks.

•              Security updates. We may release periodic security updates for the app to address potential vulnerabilities. We encourage you to keep your application up to date to benefit from the latest security controls.

•              Third party responsibilities. Third parties we link to are responsible for the security of data while it is collected by, stored on, or passing through the systems under their control.

4.     Your security responsibilities

4.1  Recommended steps

You should:

•              Implement security measures on your mobile device, such as adding a secure passcode or a multifactor authentication process.

•              Do not click on suspicious links sent by known or unknown senders.

•              Update your software to ensure you are always running the current version.

You should have security measures on your mobile device and keep the software up to date.

4.2  Additional steps

Other steps you should take to help protect your mobile device include:

•              Device security. Ensure that your mobile device has up-to-date security features, including antivirus software, firewalls, and operating system updates. Regularly scan your device for malware or potential threats.

•              Secure network. Use a secure and password-protected Wi-Fi network or mobile data connection when accessing the application. Avoid using public or unsecured Wi-Fi networks, which may expose your device to potential risks.

•              Application updates. Keep the application updated to our latest version. Updates often include security patches and improvements that protect against vulnerabilities.

•              Avoid unauthorized sources. Download the application only from official mobile application stores (e.g., Google Play Store or Apple App Store). Avoid sideloading or installing the app from unauthorised sources, as it may lead to the installation of compromised versions.

5.     Protecting your password

You should:

•              Never share your password with anyone.

•              Never send your password via email.

•              Make your password as strong as possible.

6.     Phishing

No confirmation through links

We will never ask you to confirm your username and password or other sensitive information by clicking on any links in an email other than the email link we send you at registration to verify your email address. Be aware of “phishing” attacks where criminals attempt to obtain your sensitive information by sending you an email, masquerading as an email from us, event organisers, or advertisers, asking you to access your account or verify information via links in the email, or diverting you to fake websites. Please report any suspected phishing attacks to us immediately to prevent any harm to you or other users.

We will not generally ask you to confirm your personal information through links. If someone does, it may be a phishing attack.

7.     Contact us

Please report any suspicious or unauthorised activity relating to your use of our application to us at admin@beweegkerk.co.za, because it will help us make our application as secure as we can.

8.     Our right to take action

We reserve the right to take whatever action we may deem necessary at any time to preserve the security and reliable operation of our system. You undertake not to do (or permit anything to be done) that may compromise the system under our control.